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Job Analysis:
This Systems Analyst role at Walt Disney Parks and Resorts is fundamentally about bridging technology solutions with operational excellence to sustain and enhance the magical guest experience Disney promises. The core function centers on managing and optimizing the Maximo asset management system and other safety applications to ensure the reliability and safety of rides and attractions. This involves hands-on technical tasks such as system maintenance, troubleshooting, and data integrity checks, alongside the critical softer skills of training and cross-functional collaboration across diverse teams. Proficiency in Oracle and SQL databases is essential—the role requires a strong analytical mindset to handle data-driven reporting, problem-solving, and continuous process improvement. The candidate will confront challenges such as adapting technology to fit operational workflows, resolving complex system issues under time-sensitive conditions, and supporting a 24/7 operation through flexible shifts and on-call duties. Success in this role means ensuring system stability and user confidence while enabling operational teams to deliver seamless experiences, which in Disney’s environment means enabling the magic behind the scenes. The role’s project management components suggest a candidate must clearly prioritize evolving tasks and communicate effectively to deploy tools and training to a broad user base. Familiarity with safety systems and facility asset management adds a strategic layer, underscoring that this is more than IT support—it’s a mission-critical, operationally embedded analyst position.
Company Analysis:
Walt Disney Parks and Resorts, especially through the Disneyland Resort, represents a globally recognized leader in immersive family entertainment, blending storytelling with cutting-edge technology and operational precision. Its market position as an innovator and legacy brand means this Systems Analyst role is steeped in a culture that values creativity, high standards, and a guest-centric mindset. The company’s emphasis on continual innovation alongside operational reliability creates an environment where adaptability and proactive problem-solving thrive. From a culture perspective, Disney appears both mission-driven and fast-paced, requiring employees to be flexible, collaborative, and passionate about enabling unparalleled guest experiences. The corporate environment, especially within the Facilities & Operations Services team, suggests a blend of hierarchical structures (with clear reporting lines) and collaborative, cross-functional interaction. As this role supports critical operational infrastructure, it likely enjoys significant visibility and impact across departments, though it reports to senior management within FOS. Strategically, this is a key hire to advance Disney’s focus on operational excellence, workplace safety, and tech-enabled innovation in park facilities. For a candidate, thriving here means aligning with Disney’s values of imagination and innovation while demonstrating rigorous operational discipline and technical acumen.