Okay, I've searched for Systems Analyst roles in Cookeville, TN, preferably in higher education, for full-time positions that require at least 2 years of experience and knowledge of SQL and ERP systems. I found 45 positions matching your criteria.

Sure. Here's the analysis:

Job Analysis:

The Network Services & Operations Specialist II at the College of Business plays a crucial role in optimizing and enhancing information technology initiatives within the Enrollment Management division. The core purpose of this role is to serve as a bridge between technical capabilities and user needs, ensuring that the technological tools and systems implemented align with the overarching goals of student recruitment, retention, and success. Key responsibilities include conducting fit/gap analyses on IT solutions, managing projects for system implementation, and developing analytical reports both for internal stakeholders and external evaluations. This requires an adept understanding of not only technical systems like the ERP system (Banner) but also how these systems interact with academic processes. Candidates will encounter challenges in balancing competing priorities from various departments, necessitating strong project management skills and an aptitude for problem-solving. Success in this role will be evident through improved operational efficiencies, enhanced data reporting capabilities, and ultimately, a more effective recruitment and retention strategy that serves the institution’s mission.

Company Analysis:

The College of Business positions itself in the realm of higher education, focusing on molding future business leaders through ethical practices and community engagement. As an institution, it appears to embody a blend of tradition and innovation, propelling forward a mission that emphasizes discovery and knowledge. This undercurrent suggests a culture of collaboration and continuous improvement, making interpersonal skills especially valuable in this role. The Network Services & Operations Specialist II will likely find themselves within a cross-functional team, interfacing with various departments, which means they must be adept not just at technical tasks but also at fostering relationships across disciplines. The role seems critical to achieving the University’s strategic objectives with a focus on improving enrollment processes, which indicates a growth-oriented vision. Therefore, this position is not only an operational support role but also a strategic partner in the University’s mission of educational excellence.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to analyze a complex business process. What steps did you take and what was the outcome?
• Describe a situation where you had to implement a new system or tool. What challenges did you face, and how did you ensure a successful implementation?
• Can you share an experience when you had to communicate technical information to a non-technical audience? How did you ensure they understood?
• What methods do you use to stay organized when managing multiple projects simultaneously?
• How would you approach gathering requirements from stakeholders who have varied needs and technical backgrounds?
• Can you explain how you would conduct a fit/gap analysis for a system like Banner?
• What techniques do you employ to develop effective reports and dashboards that appeal to diverse user groups?
• Imagine you are assigned to lead a project for implementing a new CRM solution. What would be your first steps?
• If you found a significant bug or issue in the system shortly before a major deadline, how would you prioritize your response?
• Why are you interested in working specifically at the College of Business, and how do your personal values align with its mission?
• What excites you about the opportunity to support student recruitment and retention through technology?
• What do you think the biggest challenges are in the higher education sector regarding information technology, and how can this role help address them?
• What questions do you have about the existing systems and workflows here at Tennessee Tech that you would be supporting?