About the Role

As a Systems Program Manager, you will be responsible for workflow design and management, workflow execution, and implementing tooling changes into operations. You will engage with cross-functional teams to balance business needs and technical requirements, ensuring the delivery of scalable processes and solutions.

About You

Required:

Bachelor's degree in a directly related field, or equivalent practical experience.
12+ years of experience with end-to-end project management in a product, technical, and/or operations environment.
Experience initiating and driving multiple projects simultaneously with minimal guidance.
Experience with systems and tools used by Operations teams.
Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science).
Demonstrated experience in creating reference documents and communicating them with stakeholders.
Strategic thinker with problem-solving skills and an analytical mindset.
Effective communication and documentation skills.

Preferred:

1+ years of experience using at least one scripting or programming language (SQL, PHP, Python, Haskell).
3+ years of experience working directly with technical teams to scope requirements, create Service Level Agreements (SLAs), and drive technical decisions.
Experience working at the nexus of product (engineering) and operations.

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Systems Program Manager, GO Systems

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About the Role

About You

Benefits