Team Lead, Market Operations
CarvanaHighlight
Summary
About the Role
About You
- 5+ years work experience in a customer facing team environment
- 3+ years of management experience
- Proven history of developing and coaching employees
- Prior experience with strategic planning and process improvement
- Excellent interpersonal and leadership skills
- Ability to diagnose and solve problems while focusing on customer experience
- Willingness to work on weekends
- Bachelor’s Degree
- Experience with Salesforce or Tableau
- An analytical mind
- Experience handling logistics
Benefits
- Full-Time Salary Position: $70k–$77k
- Medical, Dental, and Vision benefits
- 401K with company match
- Student loan payments and discounts on vehicles
- Wellness program for physical and mental health
- Opportunities for skill expansion and knowledge sharing
- Promotions from within and rapid career development
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.