Tech Service Desk Agent
Unisysa day ago
Highlight
OnsiteFull-timeEntry
Summary
Unisys is seeking a Tech Service Desk Agent to join their team in Salt Lake City, UT. The role involves providing support for hardware, software, and network administration while resolving service requests and incidents.
About the Role
As a Tech Service Desk Agent, you will answer moderately complex questions, handle requests related to hardware, software, and client applications, and escalate complex issues to other teams or vendors. You will utilize problem-solving skills to resolve incidents and support Level 1 agents with ongoing queries.
About You
Required:
- High School Diploma or GED required.
- 1-2 years of experience in a related area.
Preferred:
- Technical certification or Associate Degree may be required.
- Experience with client and COTS applications.
Unisys
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com.
Salt Lake City, UT