Technical Account Manager
$136k/y-$225.6k/y
Fiserv2 days ago
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OnsiteFull-timeMid
Summary
Fiserv is seeking a Technical Account Manager to join their team in Berkeley Heights, NJ. The role involves supporting Tier 1 clients with world-class service and managing technical client service firm-wide.
About the Role
As a Technical Account Manager, you will facilitate an exceptional service experience for Fiserv's largest clients. Your responsibilities include demonstrating expertise in value chain areas, shaping innovative solutions, managing client engagements, analyzing industry trends, and overseeing technical efforts across key accounts.
About You
Required:
- Bachelor's Degree in Engineering, Technology, or Business, or 7+ years of related IT experience.
- 3+ years in a client-facing role solving problems.
- Working knowledge of multiple Fiserv acquiring platforms and omni-channel products.
- Experience with merchant acquiring payment processing and flows.
Preferred:
- Knowledge of Fiserv networking/connectivity architecture.
- Understanding of card brand regulations.
- Familiarity with the Payment Facilitator (Payfac) business model.
- Excellent written and verbal communication skills.
- Demonstrated critical thinking.
Benefits
- Fuel Your Life program for well-being support.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program for peer recognition.
- Professional growth opportunities with training and development.
- Medical, dental, vision, life, and disability insurance from day one.
- Retirement planning and discounted shares with Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
Fiserv
Fiserv, Inc. (NYSE: FI) is a global technology leader committed to delivering innovative and transformative financial services experiences for clients in more than 100 countries.
Berkeley Heights, NJ