Technical Account Manager
Ambient.aiHighlight
Summary
About the Role
About You
- 7+ years of experience in a customer-facing role such as Technical Account Management, Solutions Engineering, Customer Success, or Field Engineering.
- Experience managing multi-stakeholder programs or implementations in enterprise environments.
- Strong ability to learn sophisticated, configurable technology and understand how different systems, teams, and workflows fit together.
- Excellent written and verbal communication skills.
- Experience in enterprise SaaS, security technology, or other operationally complex environments.
- Exposure to networking, infrastructure, systems integration, or AI-driven products.
- Experience in consulting, transformation, or roles requiring structured problem-solving and executive communication.
Benefits
- Stock options for ownership in the company's success.
- Comprehensive health and welfare package including Medical, Dental, Vision, Life, EAP, Legal Services, and 401k plan.
- Flexible time off including Winter Break.
- Latest tech and swag delivered to your door.
- Opportunities to connect with co-workers through various activities.
Ambient.ai is a computer vision intelligence company transforming enterprise security operations to prevent security incidents before they happen. The Ambient.ai platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to deliver continuous physical security monitoring and automate the immediate dispatch of human resources. Ambient.ai is the first platform that goes beyond basic motion detection and image recognition to achieve near-human perception with automated situational context. With physical security incidents on the rise and physical security organizations left under-resourced, Ambient.ai’s computer intelligence platform comes at a time of critical need, which is why the company has raised over $50 million from venture capital investors led by a16z. Today, large enterprises, schools and organizations – including many of the largest US tech companies and other Fortune 500 companies – use Ambient.ai to secure property, people, and assets from the most harrowing physical security threats. The company was founded in 2017 by experts in artificial intelligence from Stanford who previously built iconic products at Apple, Google, Microsoft and Dropbox. We are backed by Andreessen Horowitz (a16z), SV Angel, Y Combinator, and visionary angels like Jyoti Bansal, Mark Leslie and Elad Gil.