Planet TechnologiesHighlight
Summary
About the Role
About You
- Five (5) years of experience with IT customer account management, IT managed services, or IT project management preferably in a Managed Services organization.
- Experience effectively working in large remotely based teams and managing multiple complex projects simultaneously.
- Exceptional skills with managing customer expectations and providing 'trusted advisor' level service.
- Experience with CRM and helpdesk systems as well as knowledge of Microsoft tools and systems.
- Bachelor's degree and PMP certification.
Benefits
- Competitive salary range from $110k to $190k.
- Comprehensive benefits package including health insurance and retirement plans.
Planet Technologies was built around investing in and developing long term relationships with our customers and corporate partners. We work hard to keep our staff trained on the latest technologies, policy and operational issues impacting today’s federal and corporate environments. Being an expert on the technology we support is the first step, more importantly is understanding your business mission and integrating technology into a long term strategic plan. Planet Technologies is the leading provider of Microsoft consulting services to public sector and commercial organizations. Our team of Microsoft experts provides support for Microsoft 365, CRM, SharePoint, System Center, SQL, and Windows 7-11. Planet has significant experience in deploying business intelligence, cloud services, unified communications, records management, workflow automation, collaboration, systems management, virtualization and more. A Global Leader in Microsoft Technologies: Few companies can compare to Planet Technologies when it comes to an established relationship with Microsoft. As a company with a 100% focus on the Microsoft platform, we know Microsoft technologies and we are a trusted partner. As a team of experienced and certified Microsoft consultants and Microsoft trainers, we are the best partner to help your staff get up to speed quickly and cost effectively in order to make your business more productive with your Enterprise Agreement investment. Advanced certifications • Microsoft Partner with 16 gold and silver competencies • 8 Microsoft Advanced Specializations • CPLS Microsoft certified training Highly skilled staff • Microsoft Certified Solutions Masters (MCSM) • Microsoft Most Valuable Professionals (MVP) • Microsoft Certified Trainers (MCT) • Microsoft CRM Rangers • 150+ Microsoft Consultants We are a full-service, independent training company providing a range of IT and developer training services based on Microsoft technologies to individuals and organizations.