Okay, I've searched for Technical Analyst roles in Orlando, FL, focusing on ERP Applications and SQL development. The positions require a Bachelor's degree in Computer Science and 2 or more years of experience. I found 152 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The role of Technical Analyst 3-Support at Oracle is fundamentally about delivering responsive and effective technical support to customers while advocating for their needs. This entails not only troubleshooting complex technical issues but also ensuring the highest levels of customer satisfaction through proactive problem resolution. The job combines immediate customer support with a strategic perspective, as the analyst will leverage automation and instrumentation to diagnose recurring issues and enhance service quality. Given the high caliber of complexity associated with maintaining Oracle's cloud infrastructure and ERP applications, strong technical skills in SQL, PL/SQL, and the Oracle ecosystem are crucial. Furthermore, this role demands effective communication abilities as the analyst must collaborate across teams to resolve issues that may span multiple departments. Success in this position looks like not only resolving customer issues promptly but also contributing to the continuous improvement of support processes and tools, ultimately impacting Oracle's reputation and client retention positively.

Company Analysis:

Oracle operates at the forefront of cloud technology, positioning itself as a leader in providing computing infrastructure and software solutions. This status indicates that the Technical Analyst role is not merely about providing basic support; it requires staying ahead of technological changes and understanding market dynamics to effectively serve a diverse global customer base. Given Oracle's commitment to innovation, the company's culture likely encourages creativity and technical excellence, prompting employees to continually advance their skills and seek solutions that enhance customer experience. The role itself sits within a broader organizational context where collaboration and cross-functional teamwork are likely emphasized, suggesting that effective communication will be just as vital as technical competence. Oracle’s focus on inclusivity and community engagement reflects a broader corporate ethos that may appeal to candidates who value purpose-driven work. This role is strategically aligned with Oracle's mission of transforming businesses through innovation, marking it as an essential contributor to how the company achieves its long-term goals.

Absolutely. Here are some mock interview questions that could come up:

• Describe a time when you successfully resolved a complex technical issue for a customer. What steps did you take and what was the outcome?
• Can you give an example of how you have used automation or instrumentation tools in your previous roles to improve the efficiency of issue resolution?
• Tell me about a situation where you had to learn a new technology quickly in order to assist a customer. How did you approach this?
• Explain a time when you faced a particularly challenging cross-team conflict. How did you navigate the situation to achieve a resolution?
• What strategies would you employ to design a testing process for an Oracle Fusion ERP implementation?
• How do you approach SQL development when integrating systems or migrating data for an ERP application?
• What is your experience with creating documentation for application implementations? How do you ensure clarity and accuracy?
• Imagine a customer reports a recurring issue that has previously been documented. What steps would you take to address their concerns while ensuring a long-term resolution?
• Why are you specifically interested in the Technical Analyst 3-Support role at Oracle?
• How do you see your values aligning with Oracle’s commitment to inclusivity and community service in your professional work?
• What unique perspectives do you believe you would bring to our team, considering Oracle's innovative approach to technology?
• Can you describe your experience with flexible cloud infrastructures and how you would address challenges in a hybrid environment?
• What questions do you have about Oracle’s approach to employee development and the resources available for professional growth?
• How do you prioritize tasks when faced with multiple urgent customer issues?