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Job Analysis:
The role of Technical Solutions Consultant, Performance for TikTok's Monetization Product Operations (MPO) team is fundamentally designed to enhance the customer experience regarding TikTok's advertising solutions. This position requires the candidate to collaborate closely with sales and product marketing teams to ensure that top advertisers have effective engagements with TikTok's performance and ad measurement offerings. Essential tasks include spearheading customer product integration efforts and providing insightful recommendations based on performance data, which ultimately contribute to achieving clients' business goals and optimizing their time-to-value. Candidates will encounter common challenges like technical problem resolution and the need for effective communication with both technical and non-technical stakeholders. Success in this position looks like facilitating smooth product launches, leading to increased advertiser satisfaction and improved campaign performance metrics. Therefore, core responsibilities are not just about technical execution but also about fostering relationships and driving product adoption through insights derived from data analysis and direct client interaction.
Company Analysis:
TikTok stands as a leading power in the short-form video space, currently thriving amid a rapidly evolving digital advertising landscape. The company operates as an innovative disruptor with a mission to inspire creativity and bring joy to its users. This position situates itself in a fast-paced, dynamic company culture that values curiosity and collaboration, requiring the role holder to adapt readily to shifting priorities and opportunities. TikTok's dedication to transparency and inclusivity translates into a supportive work environment, particularly for a role that relies heavily on customer engagement and understanding diverse advertiser needs. This Technical Solutions Consultant position is pivotal for TikTok's growth strategy—tasked with bolstering advertising capabilities to enhance revenue generation across client accounts. By making a meaningful impact on product adoption and bringing advertisers’ needs to the forefront, the consultant plays a vital role in TikTok's ambitions to expand its market presence and facilitate seamless digital interactions for businesses worldwide.