Mpac Group is seeking a Technical Spare Parts Coordinator to join their team in Cleveland, OH. The role involves managing quotes, orders, and customer complaints while collaborating with internal stakeholders.
About the Role
As a Technical Spare Parts Coordinator, you will be responsible for advising customers on spare parts and warranty claims, preparing and submitting quotes for machine spare parts, providing technical assistance over the phone, entering orders into the ERP system, tracking orders, and preparing proposals for spare parts lists. You will also evaluate parts costs and look for opportunities to increase margins.
About You
Required:
Post-secondary education in mechanical design or millwright.
Experience with packaging equipment.
Preferred:
Very knowledgeable in reading and understanding equipment drawings, pneumatic schematics, and symbols.
Entrepreneurial attitude and proactive approach.
Benefits
Competitive salary and benefits package.
Opportunities for professional development and growth.
Mpac Group
We design, build and support the machines that assemble and package the products that millions of people around the world depend on.
Company Size: 1001-5000 employeesAutomation Machinery Manufacturing