Technical Support Specialist
Red Oak Technologies2 days ago
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OnsiteContractor5+ yearsMid
Summary
Red Oak Technologies is seeking a Technical Support Specialist to join their team in Cary, NC. The role involves providing helpdesk support through phone, email, and chat for a Fortune 500 firm.
About the Role
As a Technical Support Specialist, you will be responsible for delivering technical support to clients, working onsite five days a week, including some weekends. You will handle multiple early morning shifts and provide assistance with Mac OS X and iOS systems, as well as network support.
About You
Required:
- 5+ years of technical support experience.
- 3-5 years of experience with Mac OS X.
- 3-5 years of experience with iOS.
Preferred:
- 2+ years of network support experience.
Benefits
- Long term contract opportunity with potential for permanent placement.
Red Oak Technologies
Red Oak Technologies has been servicing customers for nearly 30 years by providing IT Managed Services and Talent Solutions which are customized for each client. We Solve Tech Problems Talent Solutions: We leverage our extensive network and industry knowledge to impact how companies engage external talent partners and workforce management through Managed Resource Programs, Talent Engagements, and Direct Hire programs. Managed Services: We provide complete management and oversight of your outcome and deliverable based solutions including Project & Consulting Solutions, Offshore & Nearshore Talent Engagements and Workforce Solutions. Join us at Red Oak Technologies to build the right team and solve your technology challenges.
Cary, NC