Technical Support Specialist I
DCE Solar2 days ago
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OnsiteFull-timeEntry
Summary
DCE Solar is seeking a Technical Support Specialist I to join their team in Cornelius, NC. The role involves providing technical support for customers and installers related to solar racking system design and installation.
About the Role
As a Technical Support Specialist I, you will assist in responding to technical inquiries, support troubleshooting of installation questions, review engineering drawings, and maintain technical documentation. You will also learn standard installation practices and participate in site visits for training purposes.
About You
Required:
- 0–2 years of experience in solar, construction, engineering support, or a related technical field (internships acceptable).
- Basic understanding of solar PV systems and ground mount racking concepts.
- Ability to read and understand technical drawings at a foundational level.
- Awareness of environmental factors affecting installations (soil conditions, wind, snow, corrosion).
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
- Strong willingness to learn technical products, standards, and processes.
- Strong communication skills and attention to detail.
- Ability to work collaboratively in a team-based environment.
Preferred:
- Exposure to solar installation, field support, or construction environments.
- Coursework or degree in Engineering, Construction Management, Renewable Energy, or related field.
- Basic familiarity with CRM systems or technical documentation tools.
- Interest in pursuing NABCEP or other relevant certifications.
DCE Solar
DCE Solar serves as market leader in industrial grade solar mounting hardware and consulting. With DCE’s world-class engineering and fabrication facilities, American master craftsmen leverage more than three generations of Swiss engineering expertise to create a full catalog of superior fixed tilt mounting and tracking solutions for ground as well as fixed tilt solutions for flat roofs.
Cornelius, NC