Technical Support Specialist
Astor & SandersHighlight
Summary
About the Role
About You
- 5+ years of Windows Support experience.
- Strong knowledge of Windows operating systems.
- Excellent problem-solving skills.
- Working knowledge of Microsoft Office Suite.
- Excellent documentation, collaborative and communication skills, both written and verbal.
- 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support).
Benefits
- Generous Paid Time Off (PTO) and all Federal Holidays off.
- Comprehensive Health Coverage.
- Retirement Savings Plan.
- Pre-Tax Benefit Programs.
- Wellness and Work-Life Support.
- Professional Development.
- Performance and Referral Bonuses.
- Life and Disability Insurance.
Astor & Sanders Corporation (Astor) is a leading IT digital transformation company optimizing federal missions through cost-effective, efficient, and scalable technology solutions. Specializing in software and application modernization, artificial intelligence (AI)-driven solutions, cloud services, cybersecurity, data analytics, and network operations & engineering, Astor helps agencies streamline operations, strengthen security, and achieve measurable mission outcomes. Since 2000, Astor has delivered innovative IT solutions that enhance performance, resilience, and operational efficiency across government. Nationally recognized for its work, including Government Information Technology Executive Council (GITEC) Digital Experience Award, Fast Company’s Next Big Things in Tech Award, and OrangeSlices’ Elev8 GovCon Honoree in 2024 and 2025, DCA Live’s Red Hot GovCon Honoree, USPAACC Fast 100 Asian American Business Award, and the Inc. 5000 award. Astor excels at modernizing complex government systems, often succeeding where others could not. Certified as an SBA woman-owned small business, Astor continues breaking barriers in the GovCon space while delivering transformative, cost-effective results for federal agencies navigating today’s rapidly evolving digital landscape.