Technical Writer
$90k/y-$150k/y
25 days ago
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OnsiteFull-timeEntry
Summary
Nominal is seeking a Technical Writer to join their team in New York, NY. The role involves building and maintaining comprehensive documentation for Nominal's complex software platform used in testing and validating physical systems such as drones, rockets, and satellites.
About the Role
As a Technical Writer at Nominal, you will create and maintain clear, organized, and detailed documentation including integration guides, user manuals, field references, video walkthroughs, and online support materials. You will collaborate closely with engineering, mission operations, data integration, and growth teams to understand product features and capture their core value. Your work will help bring structure and consistency to a rapidly evolving product, ensuring documentation is technically deep, operationally detailed, and tailored to real-world use. You will write with empathy for users operating under high stakes and time pressure, where clarity and precision are critical.
About You
Required:
- Proven skill in writing and editing user-facing technical documentation with high clarity, correctness, and completeness.
- Sound editorial judgment to identify imprecise language, correct technical inaccuracies, and improve structure without introducing errors.
- Ability to write technically accurate product updates for a knowledgeable user base on a regular cadence.
- Ability to read and write Python, TypeScript, and YAML at a level sufficient to understand, verify, and document feature behavior.
- Experience with git-based workflows and Markdown or structured documentation systems.
- Familiarity with common API usage patterns, client libraries, CLI interfaces, and configuration workflows.
- Comfort working closely with engineers, designers, mission teams, and sales staff without direct reporting authority.
- Capacity to work independently, maintain momentum through ambiguity, and scale repeated efforts into resilient systems and processes.
Preferred:
- Experience introducing editorial standards and enforcing them through review, revision, and example.
- Previous ownership of documentation for a production system, including versioning, release notes, and long-term maintainability.
- Experience supporting or building tools used in autonomy, flight tests, or systems integration.
- Familiarity with front-end architectures (especially React) and ability to trace data and control flow through modern web interfaces.
- Working knowledge of Java and Rust code at a level sufficient to understand, verify, and document feature behavior.
- Familiarity with requirements and constraints of users working in simulation, test, or operational environments.
Benefits
- 100% coverage of medical, dental, and vision insurance
- Unlimited PTO and sick leave
- Free lunch, snacks, and coffee
- Professional Development Stipend
- Annual company retreat
Nominal is the faster, more reliable way to validate mission-critical systems. We build workflows for the modern hardware team to quickly and continuously confirm that all systems are nominal. Use our platform to connect your machines to the humans who develop, test, and operate them.
New York, NY