Temporary Bilingual Outreach Coordinator (with Benefits)
24 Hour Home Care2 days ago
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HybridPart-timeEntry
Summary
24 Hour Home Care is seeking a Temporary Bilingual Outreach Coordinator to join their team in Concord, CA. The role involves coordinating services for new families referred by Regional Centers and serving as the first point of contact for families starting services.
About the Role
As a Temporary Bilingual Outreach Coordinator, you will be responsible for ensuring timely communication, accurate documentation, and seamless coordination with Regional Center staff. Your daily tasks will include tracking referrals, assisting families with provider applications, and collaborating with Community Partnerships and Operations teams to deliver a high-quality experience. This is a hybrid position, requiring in-office attendance once a week.
About You
Required:
- Fluency in Spanish is required.
- Customer service or client-facing experience (1-2 years preferred).
- Ability to work in a hybrid setting, including scheduled in-office days.
Preferred:
- Strong interpersonal and communication skills to build relationships with families, providers, and referral sources.
- Problem-solving ability to troubleshoot onboarding obstacles and resolve inquiries efficiently.
- Excellent time management and organizational skills to handle multiple referrals and follow-ups.
- Attention to detail in documentation and data entry across multiple systems.
- Positive, energetic, and proactive approach to supporting consumers and families.
- Discretion and professionalism in handling confidential information.
Benefits
- Temporary 90-day assignment with potential temp-to-hire.
- Hybrid work environment.
24 Hour Home Care
24 Hour Home Care is an innovative and trusted in-home care company committed to making a positive impact in people's lives every day. Since 2008, we have delivered high-quality and personalized caregiving services to individuals of all ages and abilities. Today, we provide caregiving services to more than 16,000 clients and employs more than 16,000 caregivers across California. Our commitment to excellence has designated us as one of FORTUNE's Best Workplaces since 2018, and we continue to strive for excellence in all that we do.
Concord, CA