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Summary
About the Role
About You
- Bachelor’s degree in Public Health, Social Work, Public Administration, Gerontology, or related field (Master’s preferred).
- At least 3 years of experience in program evaluation, quality improvement, or health and human services analytics.
- Strong knowledge of aging, disability, Medicaid-funded services, and community-based care systems.
- Proficiency in evaluation methods, data analysis software (e.g., Excel, SPSS, R, or Tableau), and logic model development.
- Experience leading CQI or process improvement initiatives using formal frameworks (e.g., Plan-Do-Study-Act, Lean, Six Sigma).
- Experience with state-funded long-term services and supports (e.g., COPES, MAC, TSOA, New Freedom).
- Familiarity with Washington State’s Home and Community Services (HCS) and related eligibility systems.
- Knowledge of equity-centered evaluation and trauma-informed approaches.
- Collaboration & Stakeholder Engagement skills.
- Project Management experience.
- Attention to Detail.
- Adaptability in a fast-paced environment.
Benefits
- Comprehensive benefits package including vacation, holiday, and sick leave.
- Medical, dental, vision, life, and long-term disability insurance for employees and their dependents.
The Seattle Human Services Department (HSD) lives out its mission, as one of the largest contributors to Seattle's safety net. HSD is responsible for investing hundreds of millions of dollars in contracts to more than 200 community-based organizations and programs that support Seattle neighbors and communities each year. Through the lens of racial equity, HSD supports programs, initiatives, and policies that address six investment impact areas: 1) Preparing Youth for Success 2) Supporting Affordability and Livability 3) Addressing Homelessness 4) Promoting Public Health 5) Supporting Safe Communities 6) Promoting Healthy Aging This department serves as a funder, convener, and direct service provider to achieve positive results. HSD partners with community-based organizations, the public, and non-profit service providers to understand and address current and emerging human service needs, and to invest in the creation of a comprehensive and integrated regional human service system. As a city, Seattle is known as a progressive leader in technology, innovation and the environment. As an employer, the City of Seattle is leading local government in environmental stewardship, green building and social justice, making our City what it is today and shaping our future. Our employees play an important role in making this possible. You might be surprised by the variety and range of opportunities that are available at the City of Seattle. We have more than 1,200 job titles in 24 different departments, from the Office of Immigrant and Refugees Affairs or the Office of Arts & Culture to the Public Utilities and Department of Transportation. Our positions range from seasonal work at the City’s parks and recreation facilities to skilled trade workers, accounting, communications and information technology professionals, and middle and senior-level management. **View the City’s online policies at http://seattle.gov/digital