Tier 2 Technician
$61.1k/y-$122.2k/y
2 days ago
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HybridFull-timeEntry
Summary
CACI International Inc is seeking a Tier 2 Technician to join their team in Sterling, VA. The role involves providing second-tier support for end-user applications and collaborating with various teams to enhance the safety and security of the nation.
About the Role
As a Tier 2 Technician, you will support end-user applications in a multi-tier service desk environment. Your responsibilities will include diagnosing and resolving user-reported issues, collaborating with network services and software engineering teams, and recommending system improvements. You will also document and track issues to ensure timely resolution while working in a hybrid schedule.
About You
Required:
- U.S. Citizenship with the ability to pass CBP background investigation.
- Bachelor's Degree in a related technical field or equivalent experience.
- 3 years of related technical and managerial experience for Tier 2 Technician T2.
Preferred:
- Experience with Agile methodology.
- Understanding of the software development life cycle.
- Excellent written and verbal communication skills.
Benefits
- Competitive compensation with a salary range of $61k–$122k.
- Comprehensive benefits package including healthcare, wellness, financial, retirement, and family support.
CACI International Inc
At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and differentiated technology to meet our customers’ greatest challenges in national security. We are a company of good character, relentless innovation, and long-standing excellence. Our culture drives our success and earns us recognition as a Fortune World's Most Admired Company. CACI is a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index. For more information, visit us at www.caci.com. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities
Sterling, VA