TikTok Shop - Merchant Growth & Incubation Manager
$106400-$191330/y
TikToka month ago
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OnsiteFull-timeEntry
Summary
TikTok is seeking a Merchant Growth & Incubation Manager to join their team in Seattle, WA. The role involves leading scalable strategies to boost seller performance on TikTok Shop through data insights and cross-functional collaboration.
About the Role
As a Merchant Growth & Incubation Manager, you will analyze merchant metrics to identify growth opportunities, translate insights into actionable guidance, design automated communication workflows, build self-service resources, prioritize high-impact interventions, collaborate with cross-functional teams, and pilot AI-driven tools to enhance seller performance.
About You
Required:
- Proactive problem-solver with a track record of anticipating merchant needs.
- Ability to translate metrics into actionable insights.
- 1+ years of experience automating email campaigns or managing large-scale communities (1,000+ members).
- Experience creating templated resources for common merchant questions.
Preferred:
- Experience with e-commerce platforms (e.g., Shopify, Amazon, or social commerce).
- Basic SQL skills to independently pull and analyze merchant performance data.
Benefits
- Medical, dental, and vision insurance from day one.
- 401(k) savings plan with company match.
- Paid parental leave.
- Short-term and long-term disability coverage.
- Life insurance and wellbeing benefits.
- 10 paid holidays and 10 paid sick days per year.
- 17 days of Paid Personal Time (prorated upon hire).
TikTok
TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.
Seattle, WA