TikTok Shop - Strategy & Operations Manager, Merchant Growth
$136800-$334400/y
TikTok18 hours ago
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OnsiteFull-timeSenior
Summary
TikTok is seeking a Strategy & Operations Manager for Merchant Growth to join their team in Los Angeles, CA. The role focuses on developing strategies to enhance merchant onboarding and growth on TikTok Shop.
About the Role
As a Strategy & Operations Manager, you will be responsible for implementing strategies to support merchant onboarding and long-term success on TikTok Shop. You will identify operational challenges within the merchant ecosystem and design initiatives to improve performance. Collaborating with various teams, you will translate strategic initiatives into scalable programs and leverage product capabilities to enhance operational efficiency. Analyzing merchant performance data will be key to identifying growth opportunities and refining strategies.
About You
Required:
- Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.
- 5+ years of experience in e-commerce strategy, marketplace operations, or related fields.
- Experience collaborating with cross-functional teams such as operations, product, or merchant success teams.
- Strong analytical skills and the ability to use data to inform strategy development.
Preferred:
- Experience working with marketplace platforms or e-commerce growth initiatives.
- Demonstrated ability to design and implement scalable operational or product solutions.
- Strong communication and stakeholder management skills.
- Highly proactive with strong ownership, thriving in a fast-paced environment.
Benefits
- Medical, dental, and vision insurance from day one.
- 401(k) savings plan with company match.
- Paid parental leave.
- Short-term and long-term disability coverage.
- Life insurance and wellbeing benefits.
- 10 paid holidays and 10 paid sick days per year.
- 17 days of Paid Personal Time, prorated upon hire.
TikTok
TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.
Los Angeles, CA