Training & Client Engagement II
$107k/y-$143k/y
Joint Commission2 days ago
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OnsiteFull-timeMid
Summary
Joint Commission is seeking a Training & Client Engagement II to join their team in Oakbrook Terrace, IL. The role involves overseeing software post-sales activities including client on-boarding, product training, implementation, and ongoing client engagement.
About the Role
As a Training & Client Engagement II, you will be responsible for managing the client on-boarding process, ensuring product adoption and satisfaction, and providing leadership in client training services. You will design and implement training processes, manage clinical content, build online training platforms, and collaborate with various teams to enhance client engagement. Regular communication with key customers and team management will also be part of your responsibilities.
About You
Required:
- Bachelor’s degree is required.
- 5-7 years of experience in healthcare business, involving deploying and training complex healthcare technology solutions.
Preferred:
- Proven leadership and experience in software product training and customization.
- Experience in adult teaching and building online education solutions.
- Strong skills in project planning, management, and communication.
Benefits
- Competitive salary range of $107k–$143k.
- Opportunities for professional development and training.
- Flexible work environment with potential for remote work.
Joint Commission
Founded in 1951, Joint Commission works with more than 23,000 U.S. healthcare organizations and programs that have achieved the prestigious Gold Seal of Approval, enabling and affirming the highest standards of healthcare quality and patient safety for all. For healthcare organizations and stakeholders seeking the most rigorous, knowledgeable, and empowering partner, Joint Commission has incomparable experience, insights, and responsibility to continually improve patient and caregiver safety across all settings worldwide.
Oakbrook Terrace, IL