Okay, I've searched for UC Systems Administrator roles in Pennsylvania, with a preference for Avaya certifications, full-time positions, and flexible work-from-home options. I found 32 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The primary purpose of the Unified Communications (UC) Systems Administrator role at Pencor Services, Inc. is to manage and optimize the company’s VoIP infrastructure and related communication systems. This position entails responsibilities that include assisting with call routing, supporting various telephony applications, and troubleshooting hardware issues. The emphasis on Avaya certifications suggests that the company prioritizes technical expertise in VoIP systems, which indicates a need for candidates to have not only foundational knowledge in telecommunications but also specialized skills in Avaya technology. Given the cross-departmental interaction required, candidates will need strong interpersonal skills to coordinate with various departments, thereby ensuring seamless communication across the enterprise. The challenges of this role include solving complex telephony issues and integrating systems amidst a potentially diverse and distributed network environment. Success in this position will likely be measured by the efficiency of the VoIP systems and responsiveness to troubleshooting needs, particularly within the first 6-12 months, where establishing reliability in communication services will be crucial for the organization’s operations.

Company Analysis:

Pencor Services, Inc. operates as one of the largest privately owned media companies in the U.S., placing it in a competitive and rapidly evolving industry where reliable communication systems are essential for operational efficiency. As a market player, the company is positioned to embrace innovation while maintaining a degree of stability, reflecting a blend of traditional business values and modern technological demands. The culture of Pencor appears to emphasize equal opportunity and proactive communication, which may foster a collaborative work environment. The UC Systems Administrator role is critical to the company's operations; it supports an essential infrastructure that influences productivity and communication efficiency across various departments. This individual will operate as part of a team, requiring them to navigate organizational hierarchies while also engaging with other teams to drive communication solutions. Given the department's goal of maintaining robust communication systems, the role serves to align with the company’s mission to deliver seamless media services across its platforms. The three-day work-from-home component indicates a progressive approach to work-life balance, though successful candidates must be adaptable and responsive to on-site demands as they arise.

Absolutely. Here are some mock interview questions that could come up:

• Can you describe a time when you had to troubleshoot a complex VoIP system issue? What was the challenge and how did you resolve it?
• Tell me about a situation where you needed to work with multiple departments to implement a telephony solution. What approach did you take?
• How do you ensure that your voice applications comply with 911 and toll requirements? Can you give an example from your past experience?
• What strategies do you use when analyzing usage reports to optimize communication systems?
• How would you approach the integration of a new voice application within an established telephony system?
• What experience do you have with installing and configuring hardware for VoIP systems?
• Imagine you're faced with a sudden outage in a critical communication application. How would you prioritize your response to ensure minimal disruption?
• If you were given a new contact center system with technologies you were unfamiliar with, how would you go about learning and implementing it?
• Why are you interested in working at Pencor Services, Inc. specifically, and how do you see your expertise contributing to the company's goals?
• How do you align your working style and values with Pencor’s commitment to equal opportunities in the workplace?
• What questions do you have about the team you will be working with in this role?
• Can you elaborate on your experience working with Avaya Aura Communications Manager and its applications?
• What are your thoughts on the importance of a high-speed data connection in remote work settings?