UI Claims Specialist
State of Nebraska2 days ago
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OnsiteFull-timeEntry
Summary
State of Nebraska is seeking a UI Claims Specialist to join their team in Lincoln, NE. The role involves assisting individuals with filing for unemployment insurance benefits and providing customer support.
About the Role
As a UI Claims Specialist, you will assist unemployment insurance claimants and employers with navigating the NEworks systems, provide technical support, respond to inquiries, explain services and procedures, pre-screen claims, collect and verify data, conduct eligibility reviews, and assist in the adjudication of claims.
About You
Required:
- Training or experience in public contact, customer service, call center, or office/clerical procedures.
- Proficiency in using personal computers and associated software.
Preferred:
- Associate's degree in business administration, marketing, human resources, social services, or a related field.
- Experience as a customer service representative.
- Spanish/English bilingual language skills.
Benefits
- 13 paid holidays
- Vacation and sick leave that begin accruing immediately
- Military leave
- 156% state-matched retirement
- Tuition reimbursement
- Employee assistance program
- 79% employer paid health insurance plans
- Dental and vision insurance plans
- Employer-paid $20,000 life insurance policy
- Public Service Loan Forgiveness Program (PSLF)
- Career advancement opportunities
- Training and development based on career aspirations
State of Nebraska
The word Nebraska is from the Oto Indian word “Nebrathka” meaning “flat water.” The pioneers who settled Nebraska in the late 1800s deserve much of the credit for transforming the state from a land considered unfit for cultivation to an agricultural oasis. Today Nebraska ranks among the leading states in many agricultural production categories.
Lincoln, NE