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Job Analysis:
The UKG WFM System Admin role is fundamentally designed to ensure the seamless operation, security, and performance optimization of the UKG Workforce Management system through expert management of multiple server environments, including Windows Server, IIS, JBoss, CentOS, Red Hat, and MS SQL Server. The candidate is expected to act as a technical guardian and troubleshooter of these infrastructures, deploying and tuning virtual servers to comply with organizational and UKG-specific standards, thereby enabling clients to harness workforce management tools efficiently. The role demands a blend of system administration and proactive problem-solving, as the admin must monitor system health, swiftly diagnose issues, implement robust backup and recovery strategies, and uphold stringent security practices against evolving threats. Given Deloitte’s focus on digitizing and transforming human capital functions, success means not only stable system performance but also agility in adapting to new technologies like cloud integration and ensuring compliance with best practices. This role will require an individual comfortable with hybrid work settings, periodic onsite collaboration, and minimal travel, indicating a mix of independent, remote, and team-oriented work dynamics. The candidate’s prior experience with virtualization, server OS, and UKG's WFM environment reflects the complexity of this technology ecosystem and the necessity to balance technical depth with client-centric service delivery.
Company Analysis:
Deloitte stands as a global leader in professional services with a strong reputation for driving innovation at the intersection of technology and human capital. As part of its Government and Public Services practice, Deloitte demonstrates a mission-driven focus to empower public sector clients by anticipating disruption and reimagining operational possibilities using technology and human insight. This contextualizes the role within a forward-thinking, highly collaborative environment where the workforce solutions Deloitte crafts are expected to be both cutting-edge and pragmatic. Deloitte’s culture seemingly stresses impact, continuous learning, and diverse talent integration – traits that underscore the need for adaptive system admins who not only possess deep technical skills but also thrive in dynamic, client-facing scenarios requiring clear communication and agility. Given Deloitte’s hybrid work model combined with significant periodic collaboration and events, the company values connectivity and team synergy alongside autonomy. The UKG WFM System Admin role aligns strategically with Deloitte’s broader goals of transforming HR technology platforms while maintaining operational excellence, placing the candidate as a pivotal player in enabling Deloitte’s promise of combining advice with action to achieve measurable organizational value.