Universal Banker – Berkshire Bank – Jobs in Rutland, VT | OpenJobs AI

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Berkshire Bank

Job Details

Overview Company

Universal Banker

$18/h-$29.5/h

Berkshire Bank

19 days ago

Highlight

OnsiteFull-timeEntry

Summary

Berkshire Bank is seeking a Universal Banker to join their Retail Banking branch network in Rutland, VT. The role focuses on identifying customer needs, making needs-based sales, and providing exceptional customer service while performing general banking operations.

About the Role

The Universal Banker will create exceptional client experiences by demonstrating Berkshire Bank's 'BeFIRST' values, managing lobby interactions, and building positive customer relationships. Responsibilities include offering and selling banking products and services, explaining policies, resolving service concerns, assisting clients with digital banking adoption, executing a variety of client transactions accurately, handling cash, balancing cash drawers, deterring fraud, supporting branch operations, and ensuring compliance with banking laws and policies. The role also involves providing backup support to branch management and participating in staff meetings.

About You

Required:

High school diploma or equivalent
Proven experience in a goal-oriented sales or customer service environment
Superior customer service skills
Strong verbal and written communication skills with ability to conduct face-to-face interactions
Ability to identify customer needs and make appropriate sales
Basic computer skills
Interpersonal skills

Preferred:

Banking courses
Cash handling experience
Sales experience
Proficiency in digital banking tools
Experience with Relationship Planner and Salesforce
Eligibility to be registered in the Nationwide Mortgage Licensing System & Registry for SAFE Act (if applicable)

Benefits

Competitive hourly pay range of $18.00 - $29.50 based on skills and experience
Opportunity to work in a collaborative and positive work environment
Chance to build customer loyalty and develop sales skills
Exposure to various banking products and services
Supportive team with opportunities for backup and leadership roles
Equal Opportunity Employer committed to diversity and inclusion

Berkshire Bank

Berkshire Bank is a relationship-driven, community-focused bank that delivers industry-leading financial expertise to clients in New England and New York and is a subsidiary of Berkshire Hills Bancorp, Inc. (NYSE: BHLB), headquartered in Boston. With $12 billion in assets and 83 financial centers, the Bank provides a full suite of tailored banking solutions through its Commercial Banking, Retail Banking, Consumer Lending, Private Banking and Wealth Management divisions. For more than 175 years, Berkshire has delivered strength, stability and trusted advice to empower the financial potential of its clients and communities. Newsweek named Berkshire one of America’s Most Trusted Companies and one of America’s Best Regional Banks. To learn more, visit BerkshireBank.com

Rutland, VT