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Job Analysis:
The User Experience Researcher, Qualitative role at Lensa involves a deep commitment to understanding user behavior and attitudes related to their technology offerings. The primary purpose of this position is to generate actionable insights that can influence product design and strategy, thereby enhancing user experiences for businesses utilizing the platform. Key responsibilities include collaborating with product and business teams to identify research topics, designing and executing various forms of research (such as interviews, focus groups, and usability tests), and presenting findings in compelling formats that drive product innovation. Candidates will likely face challenges related to ambiguous environments and the need to coordinate with a wide array of stakeholders across teams like design, marketing, and engineering. Success in this role would be marked by the ability to deliver insights that not only inform product ideation but also contribute to the strategic narrative of the company, making their work integral to both user satisfaction and business objectives.
Company Analysis:
Lensa operates in a highly competitive and innovative sector, specifically within the realm of digital job search and recruitment technology, leveraging machine learning to ease the job search process for candidates and employers alike. As a growing disruptor in the career platform space, Lensa emphasizes a culture of collaboration, innovation, and data-driven decision-making, which will significantly influence the User Experience Researcher role. The organization appears to prioritize a fast-paced, agile approach to product development, valuing diverse perspectives drawn from various backgrounds. In this context, the User Experience Researcher will fit in as a key player in a cross-functional team, likely working closely with leaders and stakeholders. This role is strategically aligned with Lensa’s goal of enhancing user engagement and satisfaction, making the researcher’s contributions vital to both present product offerings and future expansions.