User Experience Researcher, Specialist
Vanguard2 days ago
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HybridFull-timeSenior
Summary
Vanguard is seeking a User Experience Researcher, Specialist to join their team in Charlotte, NC. The role involves designing and conducting complex user experience research studies to support user interface design and improve usability across digital products.
About the Role
As a User Experience Researcher, Specialist, you will be responsible for executing UX research studies, including usability testing and interviews, to inform UI decisions. You will engage with stakeholders to deliver insights that enhance user satisfaction and product quality, while also mentoring junior researchers and contributing to the development of usability best practices within the organization.
About You
Required:
- Five or more years of relevant UX research or usability experience.
- Undergraduate degree in a creative, behavioral science, human factors, HCI, or technical field, or an equivalent combination of education, training, and experience.
Vanguard
Join us as we celebrate 50 years of empowering our 50 million investor-owners.* Since our founding in 1975, we’ve been on a mission to help investors achieve their goals. With no outside shareholders to answer to, we make decisions—including keeping investing costs as low as possible—with our clients’ needs in mind. Whether you’re investing for your first house, college for your kids, or a comfortable retirement, you can be confident we’re on your side. We are a community that thinks—and feels—differently about investing. Together, we’re changing the way the world invests. Let’s celebrate 50 years together. Community guidelines: vgi.vg/sgl1 *As of January 2025
Charlotte, NC