Utility Services Specialist
City of BoiseHighlight
Summary
About the Role
About You
- High school diploma or equivalent.
- Three years of experience working in a call center, utility billing, or customer service environment.
- Knowledge of general business office, bookkeeping, and telephone etiquette.
- Associate's degree in accounting, business administration, or a related field.
- Five years of experience with first and/or third-party collections.
- Ability to converse in Spanish.
Benefits
- ZERO premium medical coverage option for you and your family.
- PERSI retirement benefits plus 401(k)/457b with employer match.
- 10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month.
- 10 weeks Parental Leave.
- Up to $500 annual WellBeing incentive.
- Tuition reimbursement and free local bus pass.
- Basic Life and Long Term Disability insurance at no cost.
At the City of Boise, we are dedicated to creating a city for everyone. With a team of over 2,000 professionals, we're one of the largest employers in the area, united by a shared mission to serve our community, protect the environment, and support a thriving economy. We are passionate about our work and believe in dreaming big and working hard to make a difference. Our values are clear and guide us in all we do: One City, One Team – for the Greatest Good, Community Experience with “WOW,” and There’s Nothing We Can’t Do Better. From maintaining parks and protecting the public to designing water renewal systems, every day our team contributes to enhancing what is loved most about Boise — creating a city for everyone and ensuring its beauty, safety, and vibrancy for generations to come. Ready to be part of our mission? Check out our job listings and apply today. Terms of use: cityofboise.org/social-media-terms-of-use