Search for UX Researcher roles in Chicago, with a focus on hybrid work arrangements, requiring at least 5 years of experience, in the software industry, and a Master's degree.

Okay, I've searched for UX Researcher roles in Chicago that offer hybrid work arrangements, require a minimum of 5 years of experience, are within the software industry, and ask for a Master's degree. I have found 42 positions for you.

UX Researcher

Chicago, IL

Hybrid

5 years + Experience

Master's

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The UX Researcher role at Docusign is fundamentally about enhancing product experiences through a deep understanding of user behaviors and preferences. This individual is expected to collaborate closely with cross-functional teams, including designers, product managers, and developers, to identify research needs and execute various studies that will inform product development. Key responsibilities include designing and conducting usability studies, synthesizing research findings into actionable insights, and effectively communicating those results to diverse stakeholders. The success of a candidate in this role hinges on their ability to not only execute research methodologies such as surveys and ethnographic studies but also to synthesize findings into compelling narratives that resonate with team members, helping to shape product intuition. Given Docusign’s focus on automating agreement processes, a strong knowledge of digital user experiences related to software and mobile applications is crucial. The role requires a blend of technical proficiency in statistical analysis, usability heuristics, and soft skills for effective communication and collaboration, particularly as it pertains to building customer-focused products. The candidate will likely face challenges related to aligning research findings with business strategies, navigating varying stakeholder interests, and continuously adapting research methodologies to keep pace with rapid product development cycles. Success would be characterized by seamless integration of user-centric insights into product design and strategy, fostering a culture of customer empathy across the organization.

Company Analysis:

Docusign occupies a leading position in the agreement management industry, recognized for its e-signature and contract lifecycle management solutions. This market leadership brings with it a significant responsibility to innovate and continuously enhance the user experience as customer expectations evolve. The company's commitment to simplifying business processes and ensuring that documentation flows seamlessly aligns directly with the strategic objectives of the UX Researcher role, making it essential for candidates to think creatively and solution-oriented in researching user experiences. The company culture appears to be inclusive, values-driven, and dedicated to equity, promoting an environment of trust, open idea exchange, and collaboration, which will directly influence the UX Researcher's approach to engagement with colleagues across various teams. Given that this position reports to the Sr. Manager, UX Research, it suggests that the researcher is an individual contributor who will have direct input into important product decisions and experiences. This also indicates potential visibility with higher management as research findings are used to guide product development. The role’s strategic alignment with Docusign’s overarching goal to enhance user experiences points to a growth-focused hire aimed at reinforcing the company's stronghold in the digital agreement space while continually innovating to meet user needs.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you effectively communicated complex research findings to a non-technical audience.
Describe an experience where you had to collaborate with multiple stakeholders to guide a project based on user feedback.
Can you share an example of a usability study you conducted and how it influenced a product decision?
How do you prioritize your research projects when there are competing demands from different teams?
How would you approach designing a survey for user feedback on a new product feature?
What methodologies do you prefer for conducting user research and why?
Describe how you would synthesize qualitative and quantitative data into a cohesive presentation.
Imagine you are leading a research initiative, and mid-way through, you uncover significant user-related issues. How would you handle this situation?
Why are you interested in working at Docusign specifically, and how do you see your work contributing to our mission?
How does Docusign’s focus on customer-centric solutions align with your values as a UX researcher?
What, in your opinion, are the biggest challenges facing users of digital agreement solutions today?
What questions do you have about how the UX Research team fits within Docusign’s overall product development process?
How do you ensure that the user research you conduct remains relevant as market dynamics change?

Job Details

Overview Company

UX Researcher

$120.8k/y-$166.1k/y

Docusign

a day ago

Highlight

HybridFull-time5+ yearsSenior

Summary

Docusign is seeking a UX Researcher to join their team in Chicago, IL. The role involves conducting research studies and providing actionable insights to improve product experiences.

About the Role

As a UX Researcher, you will be part of the Product Experience team, working with cross-functional team members to conduct research studies. You will execute various research initiatives throughout the product development lifecycle, supporting the design and development of product experiences. Responsibilities include working with designers and product managers to identify research needs, designing and executing research studies, synthesizing findings, and advancing the team's research prowess.

About You

Required:

Minimum 5 years of experience researching consumer, enterprise, and/or mobile user experiences.
Master's degree or higher in a research-focused field, or a Bachelor's degree with equivalent professional experience.
Experience in user research with an emphasis on research related to software and digital experiences.
Experience designing and conducting user research using a variety of methodologies.
Ability to work well with other researchers, developers, product managers, designers, and business partners.
Ability to use inferential as well as descriptive statistics and identify the right sample size for a given project.
Ability to give design recommendations based on knowledge of web and mobile design patterns, usability heuristics, and understanding of cognitive processes.
Ability to tailor and comfortably deliver a presentation to a specific audience.

Preferred:

Ability to think strategically and develop creative solutions to research challenges.
Excellent communication and writing skills.
Experience working with Agile development.
Experience recruiting and scheduling participants (customers and prospects).
An advanced degree in human interaction, cognitive science, or related field.
Experience with developing and running workshops.
Experience conducting and setting direction for research across multiple product areas and departments.
Experience coordinating and mentoring others in generative and evaluative research methodologies.
An online portfolio or work samples.

Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region.
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement.
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment.
Retirement Plans: select retirement and pension programs with potential for employer contributions.
Learning and Development: options for coaching, online courses and education reimbursements.
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.

Docusign

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Chicago, IL