Veterinary Client Service Representative – Thrive Pet Healthcare – Jobs in Killeen, TX | OpenJobs AI

Job Details

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Veterinary Client Service Representative

Thrive Pet Healthcare

2 days ago

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OnsitePart-timeEntry

Summary

Thrive Pet Healthcare is seeking a Veterinary Client Service Representative to join their team in Killeen, TX. The role involves providing outstanding client service, managing appointments, and facilitating communication between clients and staff.

About the Role

As a Veterinary Client Service Representative, you will be responsible for answering phone calls, scheduling appointments, greeting clients, processing payments, and managing patient records. You will create a welcoming environment, handle multiple tasks efficiently, and ensure high-quality care is communicated to clients. The role requires empathy and professionalism, especially in emergency situations, and involves maintaining cleanliness in the reception area.

About You

Required:

High School diploma or equivalent.
Minimum of one year veterinary medicine experience required.
Customer service experience required.
Knowledge of general office practices and procedures.
Demonstrated ability to perform clerical work with speed and accuracy.
Excellent interpersonal communication skills.
A commitment to outstanding client service.

Preferred:

Knowledge of veterinary medical terminology and procedures.
Ability to type 45 words per minute and use a 10-key adding machine.

Benefits

Comprehensive benefits package including medical, dental, and vision coverage.
Opportunities for professional development and training.

Thrive Pet Healthcare

Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.

Killeen, TX