Okay, I've searched for Vice President of Digital and Restaurant Technology roles in New York within the hospitality industry, requiring 15+ years of experience, with a salary of at least $245,000, and including medical and dental insurance benefits. I found 12 positions that match your criteria. You can review them now.

Sure. Here's the analysis:

Job Analysis:

The Vice President of Digital and Restaurant Technology at Shake Shack is fundamentally tasked with leading the integration and advancement of both digital platforms and in-restaurant technologies to enhance operational efficiency and guest experience. This senior role involves strategic oversight, engineering leadership, and cross-functional collaboration, aiming to elevate Shake Shack’s digital presence while ensuring seamless integration with existing restaurant systems. Responsibilities include managing the delivery of guest-facing technologies such as the mobile app and ordering kiosks, as well as overseeing essential back-of-house systems like POS and kitchen automation. The candidate must identify and implement technological solutions that streamline operations, boost customer satisfaction, and foster continuous improvement. Key skills required include a blend of robust technical acumen, leadership experience, and the ability to navigate complex challenges across various teams. Success will be defined not just by meeting KPIs related to technology uptime and guest engagement but by enhancing the overall dining experience at Shake Shack and driving digital growth strategically within a collaborative environment.

Company Analysis:

Shake Shack operates within the fast-casual dining industry, distinguished by its commitment to high-quality food served with exceptional hospitality. As a brand that has shifted from a hot dog cart to a notable name in the culinary landscape, it embodies a spirit of innovation and community engagement. This journey reflects its position as a rapidly growing hospitality brand, focused on delivering memorable guest experiences while simultaneously creating a vibrant workplace culture. The values instilled at Shake Shack—community, fun, and quality—indicate a fast-paced, dynamic environment that encourages employee creativity and inclusivity. The role of Vice President of Digital and Restaurant Technology is central to the company's overarching growth and operational strategies; it is not simply about keeping pace with technological advancements, but about leading transformative change that aligns with Shake Shack’s mission to 'Stand For Something Good.' As such, candidates need to appreciate the brand's heritage while contributing to its future direction through innovative tech integration and solid operational frameworks.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you led a technology transformation in a fast-paced environment. What challenges did you face, and how did you overcome them?
• Describe how you prioritize and manage multiple projects that involve cross-functional teams. Can you provide a specific example?
• What experience do you have with restaurant technology platforms such as POS and KDS, and how have you used this knowledge to improve operational efficiency?
• How do you approach building a scalable engineering organization? What key factors do you consider critical for success?
• Imagine that guest satisfaction ratings dropped significantly after a new digital platform launch. What steps would you take to address this issue?
• If you were tasked with ensuring compliance with new data protection regulations while implementing a CRM system, how would you manage this process?
• How would you envision the ideal guest-facing digital experience at Shake Shack? What elements would you prioritize to enhance customer engagement?
• Why do you believe that tech innovation is vital for a hospitality brand like Shake Shack, and how would you leverage technology to meet customer expectations?
• What attracts you to the mission and values of Shake Shack, and how do you see your expertise aligning with our objectives?
• Can you share a story about a time when you had to influence senior management's decision on a technical investment or direction?
• What key performance indicators do you think are essential for measuring success in a role overseeing digital and restaurant technology?
• Can you describe how you ensure team accountability and foster a culture of continuous improvement within your engineering teams?
• What questions do you have about our current technology initiatives and future digital strategy at Shake Shack?
• How do you keep your team motivated and aligned with the company's objectives while working on challenging tech projects?
• What opportunities for growth do you see in the market that Shake Shack could leverage through technology?