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Job Analysis:
The Virtual CIO (vCIO) role at Impact is fundamentally about bridging the gap between technology and business strategy for SMB and midmarket clients, serving as a trusted advisor who drives business transformation through IT alignment. Beyond managing technology infrastructures, this position demands a deep understanding of clients' operational goals and a forward-thinking approach to technology adoption, risk management, and budgeting. The role requires owning the entire client lifecycle post-sale, including onboarding, ongoing strategic planning, and quarterly business reviews, reflecting a highly consultative and proactive engagement model. Success here means enabling clients to innovate and grow by optimizing their IT ecosystems, mitigating risks, and anticipating future needs while fostering strong, trusted relationships with C-level stakeholders. The need for cross-functional collaboration with engineering and client services teams highlights that this role transcends technical oversight, blending leadership, strategy, and communication skills. The requirement for substantial hands-on knowledge of enterprise cloud platforms, cybersecurity tools, and digital transformation further implies this is a senior, highly autonomous position where decision-making impacts both client technology roadmaps and business success. Mentorship expectations suggest a leadership element internally, reinforcing the role’s influence on team capability and client satisfaction.
Company Analysis:
Impact is a well-established, privately held managed services provider recognized for rapid growth, innovation, and a strong employee-centric culture. Positioned as a national leader serving SMBs and midmarket companies, Impact's mix of technical and marketing solutions reflects a holistic approach to client success, setting a complex, integrated environment for the vCIO. The company’s core values around innovation, honesty, passion, and low ego signal a collaborative, fast-paced, and mission-driven culture that rewards strategic thinking and openness. The vCIO will thrive best by embracing these values, operating with transparency and curiosity while delivering measurable value to clients. The role’s on-site requirement underscores that Impact values close team collaboration and client engagement, likely reflecting a culture of engagement and accountability. Organizationally, the vCIO is positioned as a senior strategic advisor both to clients and internally, likely balancing individual contribution with leadership responsibilities and cross-team influence. Strategically, this hire supports continued growth and market leadership by scaling transformative IT advisory capabilities, ensuring clients not only maintain operational stability but also leverage technology as a growth lever. The wide geographic footprint and diverse service lines suggest potential for complex client environments and opportunities to innovate cross-discipline.