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Job Analysis:
The role of VP, Compute Product Manager at Synchrony is crucial in managing the company’s expansive private and public cloud server environments, overseeing the engineering and operations of over 10,000 Windows and Linux instances. This position requires not only technical expertise but also leadership capabilities, as the successful candidate will lead a team of infrastructure engineers and drive product strategies in alignment with Synchrony’s transition to a cloud-centric operational model. A strong command of IT infrastructure, particularly pertaining to operating systems, configuration management, and automation tools, is essential to address the complexities associated with incident, change, and problem management. The candidate will face challenges such as ensuring compliance to strict operational standards while leading stages of cloud adoption and integrating automated solutions to enhance efficiency. Success in this role entails the ability to innovate within the cloud space while managing risks effectively and fostering collaboration across various infrastructure teams. Within the first 6-12 months, effective leadership in product management, adherence to operational excellence, and progress in developing cloud-based capabilities will be key performance indicators.
Company Analysis:
Synchrony operates primarily in the consumer financing sector, positioned as a significant player providing financial solutions that augment day-to-day lives for millions. This ought to highlight the importance of the Compute Product Manager role in driving the technological backbone that supports operations across various sectors, especially as the company evolves towards cloud solutions. The company culture appears to prioritize innovation and flexibility, evidenced by their commitment to providing diverse work arrangements and valuing diverse perspectives. Such an environment enhances teamwork and agile collaboration, making it essential for the VP to develop strong cross-functional relationships. This role is likely situated within a matrix organizational structure, implicating significant visibility and influence on strategic decision-making, which may extend to the C-suite. Strategically, this hire is vital for Synchrony’s growth as it continues expanding its cloud capabilities, thus emphasizing an expectation of high performance during this critical transition phase.