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Job Analysis:
The VP, Compute Product Manager at Synchrony is primarily tasked with the stewardship of the organization's private and public cloud server environments, overseeing a team of infrastructure engineers, architects, and administrators while ensuring optimal customer engagement. This role requires a strong foundation in IT infrastructure, particularly in operating systems, as well as incident, change, and problem management—a trio critical to maintaining stable and efficient systems. The importance of expertise in OS configuration management and automation will become evident as the candidate faces the dual challenges of adhering to strict compliance standards and fostering innovation during Synchrony’s transition to cloud technologies. Success in this position will be defined by the successful management of over 10,000 operating system instances, developing and implementing strategic product roadmaps, and proactive risk identification and mitigation, emphasizing the need for a blend of technical acumen, leadership, and strategic foresight. The complexities of the role—such as cross-regional team management and orchestrating vendor partnerships—underscore the requirement for superior communication skills and the ability to navigate a fast-paced, evolving technical landscape.
Company Analysis:
Synchrony operates in the consumer finance industry, positioned as an essential facilitator of financial solutions for millions of individuals and businesses across the U.S. Its commitment to improving customers' financial well-being aligns seamlessly with its operational heart, centered on technology and infrastructure that support these services. The company prioritizes a culture of diversity and inclusion, suggesting that collaborative teamwork and respect for diverse perspectives are vital to its operations. For someone in the VP, Compute Product Manager position, this means not only leading technical teams but fostering an environment that appreciates unique contributions. The role is likely situated within a larger IT framework where visibility and influence are significant, providing opportunities to shape organizational direction. Importantly, this position is strategic in pursuing Synchrony's growth goals, particularly as the company transitions into cloud services. This evolution indicates that the person in this role will play a crucial part in aligning technology capabilities with business objectives, reinforcing the necessity of a forward-thinking, adaptive mindset.