VP Professional Services, Study Experience
$216k/y-$288k/y
Dassault Systèmes2 days ago
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HybridFull-timeExecutive
Summary
Dassault Systèmes is seeking a VP Professional Services, Study Experience to join their team in Iselin, NJ. The role involves leading the post-sale services organization to ensure exceptional service delivery for clients conducting clinical studies.
About the Role
As the VP of Professional Services, Study Experience, you will be responsible for the overall service experience for clients, managing the P&L of the services division, and leading a high-performing global team. Your role includes developing a global services strategy, overseeing service delivery, and ensuring compliance with regulations. You will also act as a subject matter expert on the clinical study lifecycle and collaborate with senior leadership to drive client satisfaction and successful study outcomes.
About You
Required:
- A minimum of 15 years of progressive experience in professional services, client services, or clinical operations within the life sciences industry.
- 10+ years of direct people management experience, with a proven track record of building and leading high-performing teams.
- Deep understanding of the clinical trial process, clinical data management, and regulatory affairs.
- Demonstrated experience managing a services P&L, including forecasting and budgeting.
- Exceptional communication, presentation, and interpersonal skills.
- Bachelor's degree in a relevant field (Life Sciences, Business, Health Informatics, Computer Science).
Preferred:
- An MBA or Master's degree in a scientific or healthcare-related field.
- Hands-on experience with eClinical systems (e.g., EDC, eCOA, RTSM, CTMS).
- Experience managing global teams and delivering services to clients in major markets.
- Proven ability to drive organizational change and scale operations in a high-growth environment.
Benefits
- Best-in-class benefits including medical, dental, life and disability insurance.
- 401(k) matching.
- Flexible paid time off.
- 10 paid holidays per year.
- Eligibility for annual bonuses.
Dassault Systèmes
Dassault Systèmes is a catalyst for human progress. Since 1981, the company has pioneered virtual worlds to improve real life for consumers, patients and citizens. With Dassault Systèmes’ 3DEXPERIENCE platform, 370,000 customers of all sizes, in all industries, can collaborate, imagine and create sustainable innovations that drive meaningful impact. For more information, visit: https://www.3ds.com
Iselin, NJ