West Region Commercial Dealer Aftersales Manager
Stellantis5 days ago
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OnsiteFull-timeSenior
Summary
Stellantis is seeking a West Region Commercial Dealer Aftersales Manager to join their team in San Bernardino, CA. The role focuses on improving the Businesslink dealer network from an aftersales perspective, aiming to reduce vehicle downtime and increase service retention and part sales.
About the Role
As the West Region Commercial Dealer Aftersales Manager, you will serve as the primary point of contact between Stellantis and its dealer network. Your responsibilities will include developing plans to enhance fleet customer satisfaction, conducting meetings with dealers to gather insights, executing parts sales initiatives, and facilitating communication between HQ and the dealer network. You will also analyze reporting to identify trends and recommend improvements tailored to fleet needs.
About You
Required:
- Bachelor's degree in business, Automotive, Marketing, or similar discipline.
- 5+ years of experience with Dealer Fixed Operations, Part Sales, Marketing, Operations, or working with fleet customers.
- Robust understanding of Dealership Operations.
- Proven leadership capabilities.
- Proven problem solving and analytical skills.
- Capability to review, understand and analyze data from a business analytics standpoint.
- Self-starter with ability to multi-task and take ownership of programs.
- Excellent verbal and written communication skills.
- Experienced presenter and public speaker.
- Advanced user of Microsoft business tools including advanced Excel skills, and PowerPoint experience.
Preferred:
- Advanced degree (Master's) in Business or Marketing.
- Experience in project/program management.
- Automotive/Dealership retail or aftermarket experience.
- Mopar or OEM Field Experience.
Benefits
- Comprehensive Health & Well-being Coverage including medical, dental, vision, and prescription drug coverage.
- Family Building Benefit including fertility treatments and adoption services.
- Generous Paid Time Off including 17+ paid holidays and fully paid parental leave.
- Competitive Retirement Savings Plans with employer match.
- Income Protection & Insurance Options including life insurance and critical illness coverage.
- Company Vehicle Lease Program for eligible employees.
- Support for Your Growth including tuition reimbursement and paid volunteer hours.
Stellantis
Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.
San Bernardino, CA