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Job Analysis:
The Windchill System Administrator role at Raytheon is fundamentally designed to ensure the effective operation, maintenance, and enhancement of the Product Data Management/Product Lifecycle Management (PDM/PLM) systems—specifically Windchill—across multiple classified defense programs. The core purpose is to provide robust, secure, and reliable administration of these systems within a complex, high-security, and mission-critical environment. This requires deep technical expertise in Linux/Unix system administration, software deployment, patch management, and troubleshooting, along with a solid understanding of PLM tools and their integration into larger engineering and development workflows. The role involves significant cross-functional collaboration with cybersecurity teams, program managers, engineers, and system administrators, suggesting that communication and coordination skills are as crucial as technical prowess. Candidates must navigate challenges such as applying patches or upgrades without disrupting critical workflows, maintaining compliance with stringent DoD security standards, and rapidly resolving end-user issues across various classified projects. Success looks like sustained uptime, minimal disruptions, streamlined deployments, and proactive identification of system improvements that align with program goals and security requirements. The requirement for a DoD Secret security clearance and certifications like CompTIA Security+ reflects a critical emphasis on security awareness and adherence to federal regulations. Preferably, experience with supporting software ecosystems (e.g., databases, development tools, agile processes) enhances one's ability to anticipate and solve integration issues typical of large-scale defense technology stacks. Autonomy is balanced with collaboration, and decision-making involves both technical problem solving and judgment calls regarding prioritization and risk management in sensitive contexts.
Company Analysis:
Raytheon Technologies (RTX) operates at the forefront of defense technology, with a strong legacy of innovation in integrated air and missile defense, cyber solutions, hypersonics, and advanced sensors. It is a mature yet forward-thinking enterprise that blends over a century of aerospace and defense expertise with rapid technological evolution. This places the Windchill System Administrator role within a context that values precision, security, and scalability, consistent with national defense priorities. The company's mission-driven culture emphasizes the importance of working towards protecting freedoms and supporting the military and allied forces, which inherently positions the role as impactful beyond routine IT administration—each task contributes to critical defense capabilities. The organizational culture likely demands high reliability, disciplined processes, and an increased sense of personal accountability due to the sensitive nature of the work and classified environments. The role, positioned onsite at the El Segundo facility, signals a hands-on, collaborative atmosphere with a need for direct interaction with multiple technical and operational teams, and possibly leadership visibility given the classified program involvement. The role serves both as a stabilizing function (sustaining existing PLM deployments) and a strategic enabler (facilitating upgrades and adoption of new capabilities), directly supporting Raytheon's larger goals of maintaining technological edge and operational excellence in defense programs. For a candidate, thriving here requires alignment with Raytheon's mission, comfort with high-stakes, security-conscious environments, and a continuous learning mindset to keep pace with evolving defense technologies and compliance demands.