Northern Nevada Medical Group is seeking a Call Center Specialist to join their team in Sparks, NV. The role involves answering incoming calls and scheduling patient appointments while providing effective customer service.
About the Role
As a Call Center Specialist, you will be responsible for patient registration, insurance eligibility verification, appointment scheduling, and handling general inquiries. You will need to maintain emotional stability, adapt to flexible schedules, and exhibit professionalism while problem-solving and making decisions as necessary.
About You
Required:
High School diploma or GED required.
Exceptional telephone manner and excellent interpersonal communication skills.
Knowledge of medical terminology and electronic patient management systems.
Ability to type 35 wpm with 90% accuracy.
Must be flexible, organized, and function well under pressure.
Preferred:
Bi-lingual English/Spanish is a plus.
Medical Office experience is a plus.
Benefits
A Challenging and rewarding work environment.
Competitive Compensation & Generous Paid Time Off.
Excellent Medical, Dental, Vision and Prescription Drug Plans.
401(K) with company match.
Career development opportunities within UHS and its 300+ Subsidiaries!
Northern Nevada Medical Group
Northern Nevada Medical Group is one of the area’s largest primary care physician groups and provides healthcare services for the entire family, including family medicine, internal medicine, cardiology and neurology.