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Cision is seeking an Onboarding Specialist to join their team in Chicago, Illinois. The role involves consulting and coordinating across multiple teams to ensure the smooth planning, execution, and implementation of setup solutions across the Brandwatch product suite.

About the Role

As an Onboarding Specialist, you will become an expert in the Brandwatch suite of products, autonomously design and deliver project solutions, coordinate resources, drive long-term product adoption, consult with clients, manage complex customer engagements, and represent Brandwatch in client-facing meetings.

About You

Required:

2+ years of prior experience with software onboarding or customer-facing roles.
Strong communication & presentation skills and the ability to build strong relationships quickly.
Ability to adapt quickly to new software and constantly changing business requirements.
Proficiency in English.

Preferred:

Experience in social media management and/or social listening tools.
Ability to quickly learn new skills and technologies.

Benefits

Competitive salary range of $60k–$70k.
Opportunities for professional growth and development.

Qriously

The Qriously product is no longer available. If you're interested in learning about consumer behavior, thoughts, and opinions, Brandwatch Consumer Research is what you need.

Chicago, IL