Decatur Hand & Physical Therapy Specialists is seeking a Back Office Medical Receptionist/Patient Account Representative to join their team in Decatur, GA. The role involves managing insurance verifications, obtaining authorizations, and facilitating communication between providers and insurers.

As a Back Office Medical Receptionist/Patient Account Representative, you will be responsible for resolving billing and payment issues, researching discrepancies in patient accounts, reviewing and updating patient insurance information, and communicating with insurance companies for prior authorizations. You will also assist with answering phones, scheduling new patients, and providing excellent customer service to both patients and healthcare providers.